Help

Over the years our service department helped hundreds of customers on the spot with small problems they had with their sewing, embroidery and overlock machines.
In recent years you also get help from us with certain computer problems if they are related to your embroidery software or embroidery machine.
Here you will find a lot of useful hints and tricks that will keep you sewing in a emergency.
As time goes on this list will grow.

Helpdesk

( I am working on the links)

Sewing and Embroidery Machine

Oiling
Cleaning
Do you need help with your Bernina Stitch Regulator ? (BSR) Here is a great link!
Thread nest on the bottom of the fabric
Bobbin or top thread sensor keeps going off
Embroidery machine tells me to use bigger hoop for no reason
I lost my old Bernina instructions book. Click on the link and type your Bernina model number in the search box. If you find it there it is out of print and you can print it yourself.

Computer

How to unzip a file
I just bought some designs on a CD. How do I get them to my computer?
I just bought a new computer and it has Windows Vista on it. Will my existing software work?
My new computer does not have a serial connector for my old machine.